Privacy Policy

1. Information We Collect

We collect and process personal information in the following ways:

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a. Information You Provide Directly

This includes information you submit when:

• Creating an account

• Placing an order

• Subscribing to our communications

• Contacting customer support

• Participating in surveys, reviews, or promotions

Examples include:

• Identifiers: Name, email address, phone number, password

• Payment Information: Credit card details, billing address, and other payment data

• User-Generated Content: Comments, feedback, product reviews, recommendations, personal profile details

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b. Information Collected Automatically

When you visit our website, we may automatically collect:

• Internet Protocol (IP) address

• Login credentials (where applicable)

• Device and connection details

• Purchase history

• Session metrics, such as:

  • Page response times

  • Time spent on pages

  • Clicks, scrolling, and navigation patterns

  • Exit pages and methods of leaving the site

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We may use analytics tools to track and measure these interactions.

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2. How We Use Your Information

We may use your personal information for purposes including:

• Processing and fulfilling orders

• Providing customer support

• Improving our website, products, and services

• Sending service-related communications and marketing (where permitted)

• Preventing fraudulent transactions and enhancing security

• Complying with legal obligations

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3. Sharing of Information

We do not sell your personal information. However, we may share it with:

• Service providers: Payment processors, hosting providers, analytics platforms, and other vendors who perform services on our behalf

• Legal authorities: When required by law, regulation, or court order

• Business transfers: In the event of a merger, acquisition, or sale of assets

All third parties are contractually required to protect your information and use it only for the purposes specified.

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4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

• Remember your preferences

• Improve site performance and user experience

• Provide targeted advertising (where applicable)

You may disable cookies in your browser settings, but some site features may not function properly as a result.

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6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

• Accessing and obtaining a copy of your personal data

• Requesting correction or deletion of your information

• Objecting to or restricting certain processing activities

• Withdrawing consent for processing (where applicable)

To exercise these rights, please contact us using the information in Section 9.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission or storage system can be guaranteed to be 100% secure.

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8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

Hair of the Dog
Email: hairofthedogky@gmail.com
Address: 205 N 3rd Ave, La Grange, KY 40031
Phone: 502-901-8301

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10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes are posted constitutes your acceptance of the revised policy.